REFUND POLICY
1. Overview
Thank you for shopping with Silver Bullet Solvents. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.
2. Returns and Refunds
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You may request a refund or exchange within 5 days of receiving your order.
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To be eligible, items must be unused, in the same condition as received, and in the original packaging.
3. How to Request a Refund
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Contact our customer support team at info@silverbulletsolvents.com with your order number and reason for the refund request.
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We may require photos or other proof of the issue.
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Once your request is approved, we will process the refund within 5 business days.
4. Refund Method
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Refunds will be issued to the original payment method.
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Shipping and handling fees are generally non-refundable, unless the refund is due to our error.
5. Shipping Returns
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Customers are responsible for return shipping costs unless the return is due to a defect or our error.
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We recommend using a trackable shipping service or purchasing shipping insurance.
6. Exceptions
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Customized, personalized, or perishable items may not be eligible for returns or refunds.
7. Contact Us
If you have any questions about our refund policy, please contact us at: